What others say

Communication skills
(verbal, written, listening, presentations)

It would seem natural to expect technical authors to demonstrate written and presentation skills of the highest order and John is no exception in this respect. In addition I found John to be an excellent listener which allows him to make articulate contributions in group discussion.

Decision making

John is an experienced consultant and consistently demonstrates the ability to identify issues affecting project tasks, where possible prescribing actions to effectively resolve them. Able to effectively manage his time and focus appropriately on the task in hand, he is also good at task ownership and displays the ability to think laterally but always practically.

Interpersonal skills

Was able to develop strong working relationships with colleagues and client staff alike. On a personal level I am grateful to have received excellent advice from John on several issues relating to the establishment of effective teams and consider him to have much to offer in a team leadership capacity.

Professional behaviour

John strives hard to promote DMR/Trecom by adding value and quality in all aspects of his work and offers a confident, professional approach and business manner. As an example of this I understand that he has been able to put his skills to good use in producing a newsletter promoting internal communication within DMR/Trecom. John sets high standards for himself and ensures that these are realised. I enjoyed working with John and would have no hesitation in recommending him to other clients.

Technical skills

John demonstrates a high degree of skill in the production of technical documents using a broad range of standard tools across a wide variety of hardware platforms. He consistently demonstrates a strong commitment to evolving existing skills and a willingness to develop skills in new areas. In addition to the technical aspects of his role, John expends considerable energy to gain in depth knowledge of client requirements at a business level.

He expresses himself well, and with well thought out arguments.

He is willing to take new tasks, and to learn new skill sets.

His customer service attitude and client orientation make him and excellent consultant.

I would be pleased to have John serve on my team in the future.

Regarding his participation in my assignment at the Wyndham Harbour Island hotel in December.

The assignment was to inventory embedded chip assets (PC's -- hardware and software -- and non-IT) as part of a pilot project to demonstrate DMR's competence to assess the Y2K readiness of these assets at several hundred Wyndham properties. The two-day assignment came on very short notice, and we sought help from the Tampa office. John got the call.

The pilot was not just the first we'd done for Wyndham; it was the first we'd done anywhere, which took John about two seconds to figure out, as ourinstructions and documentation were still in the formative stages. So we quickly worked out some simple ground rules, and John went at it as if we do this all the time. Since we had no good benchmarks, we worked right through lunch on the first day, and the job got done well within the allotted time.

The hotel staff had also received very short notice of our assignment -- actually, they were told upon our arrival. So we did have some concern about their reaction upon being asked to leave their desks as we accessed the individual workstations. But the combination of John's easy humor and efficient manner made it a non-issue; it almost seemed as if the staff was enjoying the diversion.

After submitting to us his portion of the inventory -- in precisely the form and format we needed, John followed up with a number of suggestions that have helped to make the process more efficient.

I was not pleased at having to travel on such short notice, three days before Christmas. Partnering with John made it a pleasant trip because he was so instrumental in making it a successful one.

I'd be pleased to work with him anytiime.

(And we did get the larger Wyndham contract!)

If you need more info, you can reach me at 800-774-4333, ext. 8154