Business Continuity Disaster Recovery COOP Crisis Management John Glenn CRP MBCI

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November 28, 2005

 

    Not quite 20 questions

Business Continuity quiz


  1.   Business Continuity plans are needed for
    •   Charities
        Commercial and industrial organizations
        Government agencies
        Non-Governmental Organizations (NGOs)
        Non-profit organizations
        Organizations which depend on IT services
        All of the above
        None of the above

  2.   Business Continuity is a new name for Disaster Recovery
    •   Yes
        No

  3.   Business Continuity is
    •   Proactive
        Reactive

  4.   Business Continuity is concerned with
    •   Risks to Business Unit resources
        Risks to Business Units
        Risks to clients
        Risks to critical vendors
        Risks to IT
        All of the above
        None of the above

  5.   Business Continuity plans are developed
    •   At the function level
        At the process level

  6.   Business Continuity plans need the support of
    •   C*O-level executives
        VP-level managers
        Staff/Line managers
        Unit personnel
        Interns, new hires
        All of the above
        None of the above

  7.   Business Continuity plans include
    •   Communications
        Crisis Management
        Maintenance procedures and schedule
        Personnel Awareness and Safety
        Response plan to continue at least a "minimum level of service"
        Response plan to restore to "business as usual"
        Risk Assessment
        Risk Avoidance and Mitigation
        Succession planning
        Training exercise methodology
        All of the above
        None of the above

  8.   Business Continuity response plans should have
    •   One responder assigned for every response function
        Two responders assigned for every response function
        No specific responder assigned to specific response functions

  9.   Business Continuity plan development should include personnel from
    •   Area lodges, auditoriums
        Electrical service providers
        Facilities
        Finance/Accounting
        HR
        Insurance company
        IT/MIS
        Junior management
        Lenders, financial backers
        Local Emergency Management personnel (fire, police)
        Municipal government (planning, zoning)
        Mail room
        Profit center staff
        Receptionist
        Senior management
        Staff and line management
        Telephone service providers
        All of the above
        None of the above

  10.   Business Continuity plans should be created because
    •   Having a plan is a good marketing tool
        Insurance companies may give discounts to organizations with plans
        Lenders want to protect their investment(s)
        Management can be sued for lack of "due diligence"
        Regulatory bodies require them
        Some clients require proof of plan
        All of the above
        None of the above

  11.   Business Continuity planners should be experts in
    •   Accounting and Finance
        Business Continuity
        Call center operation
        Database software
        Email
        HR
        IT/MIS
        Microsoft products
        Operating systems
        Order Entry
        Production lines
        Shipping and Receiving
        Telecommunications systems
        All of the above
        None of the above

  12.   Business Continuity plans should be reviewed
    •   Depends on the organization's dynamics
        Never
        Once-a-year
        Quarterly
        Twice-a-year
        When the organization's Business Plan is reviewed
        Whenever a "trigger event" occurs

  13.   Business Continuity plans should be exercised
    •   Continually (on-going exercises at various levels)
        Never
        Once-a-year
        Twice-a-year
        Whenever the plan changes

  14.   Business Continuity plans should be created for
    •   The enterprise
        Each individual functional (business and support) unit
        Both of the above
        Neither of the above

  15.   Business Continuity plans should be created by
    •   Anyone assigned the planning task
        Board members
        Chief Executive officers
        Functional unit managers
        Functional unit managers and staff
        The Business Continuity planner
        All of the above
        None of the above

  16.   The Business Continuity planner's primary function(s) is/are
    •   Coordinate plans between functional units
        Create an integrated enterprise plan
        Mentor functional unit planners
        All if the above
        None of the above

  17.   An organization's most important resource is
    •   Accounting department
        Benefits department
        Business Continuity department
        Call center
        Facility
        Finance department
        Gym
        HR/Personnel department
        IT/MIS department
        Legal department
        Lunchroom
        Mail room
        Marketing
        Order entry
        Payroll department
        People (staff, clients, visitors)
        PR/Corporate Communications
        Production department
        Security department
        Senior management
        Shipping & Receiving department
        Telecommunications department
        Training department
        All of the above
        None of the above

 

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John Glenn, MBCI, has been helping organizations of all types avoid or mitigate risks to their operations since 1994. Comments about this article, or others at http://johnglenncrp.0catch.com/ may be sent to JohnGlennCRP @ yahoo.com.

 

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© 2005, John Glenn MBCI